Terms of Service

Last Updated: July 6, 2026

Welcome to www.sixthsensecleaning.com. These Terms of Service ("Terms") apply to your access or use of our website, booking process, communications, and cleaning services provided by Sixth Sense Cleaning Co LLC ("Sixth Sense Cleaning," "we," "us," or "our").

By accessing our website, requesting a quote, booking a service, opting in to receive communications, or receiving services from Sixth Sense Cleaning, you agree to these Terms.

  1. Services

Sixth Sense Cleaning provides residential and commercial cleaning services. Services may include standard cleaning, deep cleaning, move-in/move-out cleaning, recurring cleaning, and other related cleaning services as described on our website or during the booking process.

Service availability, pricing, scope, and scheduling are subject to confirmation and may change at any time.

  1. Bookings and Payment

All bookings are subject to availability and confirmation.

Payment is due as communicated at the time of booking, invoicing, or service completion. We may require a valid card on file before confirming a booking.

Prices are subject to change based on property condition, service scope, add-ons, access issues, inaccurate booking details, or other factors discovered before or during service.

We reserve the right to refuse, reschedule, or cancel service at our discretion.

  1. Cancellations and Rescheduling

Customers should provide as much notice as possible for cancellations or rescheduling requests.

Late cancellations, same-day cancellations, no-shows, lockouts, or failure to provide access may result in a cancellation fee, as communicated at booking.

  1. Customer Responsibilities

Customers are responsible for:

  • Providing accurate booking details
  • Ensuring safe and timely access to the property
  • Providing gate codes, lockbox codes, parking instructions, or entry instructions before service
  • Securing pets
  • Disclosing hazards, fragile items, damaged areas, or special instructions in advance
  • Ensuring utilities such as water, electricity, and air conditioning are available when needed

Sixth Sense Cleaning is not responsible for pre-existing damage, undisclosed fragile items, inaccessible areas, or conditions outside the agreed service scope.

  1. SMS/Text Messaging Program

By providing your phone number and opting in, you agree to receive SMS/text messages from Sixth Sense Cleaning.

Our SMS program may include transactional messages related to your cleaning service, including:

  • Quote follow-ups
  • Booking confirmations
  • Appointment reminders
  • Arrival updates
  • Service updates
  • Access questions
  • Invoice or payment reminders
  • Customer service messages
  • Post-service follow-ups

If you separately consent to marketing messages, you may also receive marketing and promotional messages, including:

  • Discounts
  • Special offers
  • Seasonal promotions
  • Service updates
  • Rebooking reminders

Message frequency varies based on your bookings, service activity, and communication preferences.

Message and data rates may apply.

  1. SMS Opt-Out Instructions

You may opt out of SMS/text messages at any time by replying STOP.

After you reply STOP, we may send a confirmation message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt in again.

For help, reply HELP or contact us at:

support@sixthsensecleaning.com

Please note that opting out of SMS messages may affect our ability to send appointment reminders, access questions, service updates, or other important booking-related communications.

  1. Support Contact Information

For questions about our services, bookings, SMS messages, or these Terms, you may contact us at:

Sixth Sense Cleaning Co LLC1171 W Jefferson StAvondale, AZ 85323Email: support@sixthsensecleaning.comWebsite: www.sixthsensecleaning.com

  1. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS/text messages is subject to effective transmission from your wireless carrier and network operator.

  1. Privacy Policy

Your use of our website, services, and communications is also governed by our Privacy Policy.

You can view our Privacy Policy here:

www.sixthsensecleaning.com/privacy-policy

  1. Age Restriction

You must be at least 18 years old to use our website, book services, or opt in to receive SMS/text messages from Sixth Sense Cleaning.

By using our website, booking services, or opting in to communications, you confirm that you are at least 18 years of age.

  1. Website Use

You agree not to misuse our website. Prohibited activity includes, but is not limited to:

  • Attempting unauthorized access
  • Introducing viruses, malware, or harmful code
  • Copying or using website content without permission
  • Interfering with website functionality
  • Using the website for unlawful purposes
  1. Limitation of Liability

To the fullest extent permitted by law, Sixth Sense Cleaning is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, communications, or services.

Our total liability for any claim related to a cleaning service shall not exceed the amount paid for the specific service giving rise to the claim.

  1. Changes to These Terms

We may update these Terms from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

Your continued use of our website, booking process, communications, or services after updates are posted means you accept the updated Terms.

  1. Contact Us

Questions about these Terms may be sent to:

Sixth Sense Cleaning Co LLC1171 W Jefferson StAvondale, AZ 85323Email: support@sixthsensecleaning.com